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Rome vacation rentals Apartment Investigations

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Scared of being ripped off when you
rent a self catering holiday apartment in Rome?

Let Romebuddy do the checking for you!

We’re your buddy in Rome, so we know some of the pitfalls and traps that await unwary tourists looking for holiday accommodation in Rome.

Can you trust
the booking agent?
The saying goes that there’s a sucker born every minute. Actually, you and I know that that isn’t quite true anymore. These days, English, American, and citizens of most other civilised countries conduct business fairly and respectfully of the intelligence of clients.

They probably think you're stupid
But some hoteliers, agents and owners of holiday apartments and other vacation rentals in Italy may still think that tourists are stupid, and fair game to be conned. In renting your holiday apartment unseen, you could be overcharged or sold a crock of white lies that could waste your money and spoil your vacation.

Romebuddy will act on your behalf...

For just $29 US Dollars, (or £15 GB Pounds) Romebuddy (being based in Rome) will check up to three different apartment advertisements for you and compare their wording with the truth about where they really are on the map.

Choosing apartments can be a real headache, it can get confusing after you've waded through several websites, but with Romebuddy, you'll have an extra head on the case, and we'll also give you other relevant information, such as location details, and the kind of stuff which only an inhabitant of Rome could intimately know about the area, which will help you firm up your choice.

We'll give our opinion on whether the flat rental seems good value or not. This service can help verify (or not) the validity of the claims of the advertisements.

We'll then email all this info directly back to you, so that you can make a better informed decision before booking your Rome holiday apartment online.


We know Rome
We know the place, so we will be your eyes and ears and brain, in a place you cannot see, in a city you do not know.

Local character
We may take into account such things as character and calibre of the city zone area (is it safe or not?), real-time travelling distances to the sights of central Rome, public transport availability etc. And little things which can sometimes be big things, such as apartment accessibility - Does it have an elevator, or just stairs?

Is our service worth it to you
for this peace of mind?
Well firstly, to answer that, consider that an apartment-letting agent in Italy probably wouldn’t lose any sleep at all about jacking up the price of an apartment $30 for some hidden extra if he thought he could get it from you.

Romebuddy is on your side
But we’re on your side. In terms of the amount you could get ripped off by, $29 invested now could save you at least that, and probably much, much more.

For example, the company described in the right-hand column of this page charged 180 Euros PER DAY for the first apartment advertised, and 140 Euros for a different one. A client booked the 180 Euro apartment and was then told it was unavailable, and they would have to have the 140 Euro apartment instead, However, the company still wanted to charge the same amount as the first apartment, (ie 180 Euros) for the cheaper one! Go figure that - The client could be spending an extra 40 Euros a day - for no fair reason...

Not only does this incident give us a startling insight into the peculiar business mind that often predominates in Italy, it also shows how much money you could lose.

On a bum deal you could lose
half a grand
That extra 40 Euros a day over a two week holiday rental agreement is 560 Euros. (about 630 Dollars!)
But investing just $29 now in Romebuddy’s apartment assessment service beforehand could help warn you against doing business with a company like that in the first place, and you'd save half a thousand dollars.

Worried? Email us now!
This is the age of the Internet, when tourist industry profiteers can now no longer hide behind glossy brochures and hotel-group sponsored travel guides - The word is out, it's all over the Internet for free, so that you the consumer can now call the shots. You don't have to be ripped off in foreign parts again. You've got a friend in Rome, as close to you as the click of a mouse...

We'll check it out for you
for our one-off suggested donation of $29.
For a rapid-reply standard assessment, just email us now and tell us the website page URL where the apartment is advertised, and the apartment name. We'll get on it. No need to pay in advance – We’ll start right away.

Nothing to pay in advance -
I'll do the apartment advertisment checking first, and you need only send the $29 donation later if you honestly find the info I provide to be useful.

Let's clean up the
Rome tourist industry

There's a breath of fresh air in the Italian tourist industry today, and the Internet is partly responsible for that - The industry is cleaning itself up, and service towards tourists is getting better and more honest as younger blood with more internationally-minded ethics takes over from the old guard here.
Chances are, you'll have no need to worry about being ripped off when you rent a holiday apartment in Rome.
Many apartment owners letting their homes to tourists are foreigners themselves, perhaps were tourists themselves here once, so they know how it is, and are attentive to tourist's needs, fears and sensitivities. But obviously, one can't count on this, and if you're still concerned, and want to help make double sure, then email us now
and our quick, simple and economical service could help set your mind at rest about your holiday rental, and also help you make the decision which apartment to choose from your shortlist of possibles. Information is power, and we're here in Rome, ready with that information for you

Together, I believe we can help raise standards for fair business advertising practice in the tourist industry, and in the long run change things for the better.

So...

Email Romebuddy now for your holiday apartment advertisement assessment.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Romebuddy...
the friend you know,
in the city you don’t.

For example, here’s a holiday apartment advertised by a large ‘reputable’-looking Internet holiday apartment booking company: It's full of inaccuracies:

Firstly, they divide their apartments up on their website into areas around Rome. Their link to the webpage in question implies that everything on that page is just next to the famous Spanish Steps. It’s what they call a ‘Spanish Steps Apartment’. But in fact, this apartment is nowhere near the Spanish Steps.

Secondly, here’s how they describe the apartment:

"Elegant apartment located in Via Sardegna at 50 meters from Via Veneto and 400 meters from Piazza di Spagna, (Spanish Steps)"

In fact, the actual walking route you’d need to take to the Spanish Steps is about *950 metres, (almost a Kilometre), considerably more than double the distance they claim.

Also, Via Sardegna is at the top of quite a steep hill, and there is no bus in that direction from Spanish Steps. So at the end of a hard hot summer day tramping around Rome, you’d have a breathless, sweaty walk of well over half a mile uphill back to your holiday apartment. Obviously, the ad doesn't mention this. Remember, you’re not buying a house here – You’ll be in Rome to have fun, not to get lied to and ripped off and overcharged and exhausted.
*HOWEVER - We are very pleased to note that since our webpage and apartment-checking service began, this advertiser has now CORRECTED HIS ADVERTISEMENT to say that it's now about 900 metres from Piazza di Spagna, (just as we said it was) and not the previous claim of only 400 metres. This not only vindicates our assessments, but is also evidence that our efforts at Romebuddy are having a positive effect on honesty, trading and advertising standards in the Roman apartment-letting arena. Things are improving here folks! We therefore praise the corrective and honest actions of this advertiser, and will give them extra merit points in light of this on any future reviews we make of this company's apartment advertisements.

 

But here’s another example:

“Apartment in Largo Sant Alfonso”
Louminous (sic) and spacious apartment located only 200 meters from the Colosseum and Fori Imperiali in the most ancient area of Rome. Nearby the major public transport is the subway stop Cavour and the Termini train station. It is in front the Basilica of Santa Maria Maggiore and offers a wonderful view from its windows.”

Sounds good doesn't it? Heck, this one even glows in the dark! But it ain’t “200 meters from the Colosseum and Foro Imperiali”. Again, it’s actually 900 meters away, almost a Kilometre, nearly five times the distance they claim.

Also, on the most direct walking route from this apartment to the Coliseum, you’ll have to pass through a large patch of land which has been completely taken over by hundreds of homeless eastern European immigrants.

It’s kind of a shanty-town. These men are all over the sidewalk and the nearby park, and at night they burn campfires, drink, barter stuff, and play cards on the street. They’re probably okay guys, but they don't look very safe or savoury to have to walk through.
The apartment advertisement doesn't tell you that, does it?

Secondly, the ad says that this apartment is “in the most ancient area of Rome”. That’s like saying that an apartment on Canal Street in New York, or on Tooley Street in London, is in the most ancient part of those cities… So what? It doesn’t look ancient now.

Largo Sant' Alfonso and the area around it looks pretty much like any other modern, built-up city street. The statement that it’s “in the most ancient area of Rome” is absolutely meaningless. It conjures up picturesque visions in your head that simply don't exist. Today, because of twentieth century building development, the address looks almost like any other modern city street... In other words, yes, it's an ancient area, but no, it doesn look particularly ancient anymore. See how words (like 'ancient') can mean different things to different people? The advertisers are simply fleshing-out the dreams inside your head with the words they think you want to hear.

But Romebuddy doesn't just read between the lines of an advertisement: Because we live here, we also often have an idea of the area the rental address is in. This can help give you a better overall idea of what you'll be getting for your money. And we can report this back to you. Makes sense, doesn't it? The alternative is for you to hire the apartment from the other side of the world, without any background knowledge, then weeks later arrive in Rome with all your party and baggage to find you've bought yourself a bum steer. You're tired and jetlagged off the plane, you're vulnerable and off your territory. And by then, it's too late.

Thirdly, they say “Nearby the major public transport is the subway stop ‘Cavour’ and the ‘Termini’ train station.” Again, nearby, (well, closer than the Coliseum, wow!), but in reality, not particularly close. Furthermore, this location is already fairly central, and, unlike London or New York, almost no subway trains actually run through or stop at most of the most central and historically interesting places of Rome, apart from at the Colosseum and the Spanish Steps. So you’ll find that you’ll mostly be walking everywhere to see stuff in Rome anyway. And by the time you’ve made the ten-minute walk to Cavour station, you may as well keep walking into the centre. Bottom line is, you usually won’t ever need Cavour station, or even Termini, except perhaps when you first arrive from the airport. So what was described in the ad as a useful feature is actually not much real-world use at all. Cavour station might be useful for Italians who actually live in Rome to commute to or from work right across or outside the city, but from a tourist-site point of view, it's a practically redundant station because it's not near anything much worth looking at.

Finally, they claim that the apartment “is in front the Basilica of Santa Maria Maggiore”. No it’s not – It’s over 200 yards away.

They say it "offers a wonderful view from its windows.” Probably, yes, but not necessarily directly of the Basilica.
These advertisements for holiday flats in Rome simply do not tell the whole truth. Naturally, we recognise the fact that an advertiser can't be expected to tell every single accurate detail about their apartment in their ads. That would be impractical. But what we don't want is for them to continue this practice of giving the impression that their aprtment is something that it's not - They leave 'blanks' for you to fill in a fantasy of the perfect luxury Rome apartment that you have pictured in your head, and that's where the trouble lies.
So you need someone in Rome to safeguard your interests.

Email Romebuddy now to have us check what you'll be spending your money on...

Think we're exaggerating? Ask around. You'll hear plenty of horror stories of holiday apartment and real-estate agents in Italy being less than economical with the truth.

Sebastian Cresswell-Turner, the British Daily Telegraph columnist based in Italy, writing on the subject of property dealers here, says:

"Many Italians despise ignorance and innocence and feel only contempt for anyone who is in a weak position or who doesn't know the ropes. For such people, foreigners are 'polli da spennare':
ie, 'chickens to be plucked'".

One woman who emailed Romebuddy was on the point of renting an apartment over the internet and by phone (ie, unseen). She had been told the apartment was very central, just by Piazza del Popolo. We checked and told her that in fact, it was ten blocks away, halfway up Via Flaminia. So she saved herself some money and found somewhere else that really was central instead.

Read also this email we received from Kate, a British expat living in Rome:

"I found the Romebuddy site this afternoon for the first time, and wish I'd
found it years ago when I first arrived in Rome! Really brilliant - thank you.
I saw that you update, and noticed that you haven't warned the unwary about renting accomodation in Rome - or the nightmares and pitfalls of actually buying a property here. ...with regard to buying property, I'd certainly recommend the simple word "don't". It's too late for me now - but I certainly would have benefited from advice regarding "hidden expenses" involved and that sort of thing, and perhaps others in a similar situation might too. Have you thought of including a section on property either in terms of renting or buying? I'm sure I can't have been the only one to have suffered 1001 nervous breakdowns over the Italian ways of doing things in this area. Just a suggestion in case you were thinking of adding additional sections that these might be helpful to your readers, but I stress in no way a criticism, the site is just wonderful as it stands.
Best wishes, Kate."

and finally...
If you've already been shafted by an Italian apartment letting agent, or ripped off or scammed by anyone in Italy for any kind of product or service, there's a few online organisations who may be able to help you seek recompense, and who would at least be interested to hear your complaint and probably add it to their public databases of shoddy or unethical traders and scam artists. So try clicking on some of these links below:

Sergio Scicchitano
is a Rome-based lawyer who is the city council's delegate for consumer rights. He offers free support for a service which passes on tourist-related complaints to the relevant offices. His Rome office is in Viale Trastevere 66, phone (Italy 0039) 06 5815 7959 or
Email s.scicchitano@comune.roma.it


The Better Business Bureau
http://www.bbb.org
American based complaints registration and reconciliation bureau with links to similar international egencies. You could perhaps use this for complaints against Italian apartment letters operating through American agents.


EConsumer
http://www.econsumer.gov

For international ecommerce complaints


World Advocacy
http://www.worldadvocacy.com
Site which basically lists and links to all kinds of other sites worldwide which deal in obtaining justice and instigating class action suits for the wronged and ripped off, including shafted consumers.


The National Italian Consumer Protection Board
http://mica-dgfe.casaccia.enea.it

...who I'll be frankly surprised if they lift a finger to help, but even so, these people need a wake-up call from the increasing amount of international clientele which Italian tourism attracts.


Altroconsumo
http://www.altroconsumo.it

Independently published Italian consumer protection and product survey magazine


FederConsumatori
http://www.federconsumatori.it
Another independent consumer action organisation, Rome-based, which is nice.


RomeBuddy.com
http://www.romebuddy.com
That's this site of course, the unique tourist guide to Rome that's always interested in hearing about new scams of tourists in Rome.


Use Google Language Tools to translate the Italian websites into a rough form of English.


Are we over-reacting?
Perhaps the orientation of those consumer-protection sites listed above is in fact a little too heavy for small gripes about Italian holiday flats. Most are more concerned with class actions against big corporations - But we have to start somewhere guys, right? If these consumer-protection organisations start to catch the flavour of a growing undercurrent of mass tourist dissatisfaction with local business ethics, it could lead to a wider, more formalised and public inquiry into this kind of stuff and induce a new climate of consumer rights awareness in Italy that will benefit us all, and even benefit Italians as well, many of who are also victims of their own nation's widespread 'quirky' business culture. But if we stay silent and do nothing, then nothing will change, and the rip-offs will continue.

More about tourist ripoffs in Rome...

 

why chance it?    email romebuddy apartment check

 

 

 

 

 


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